This is an assessment of our current provision in relation to the availability of first aid and resuscitation facilities, and I would very much value any practical advice you might have on this issue. Have any of you arranged basic life support training courses offered by institutions located in Bristol for all of your staff members? It will be very helpful if one of you could share their experience on how these courses are organized, if any practice with the use of dummies and defibrillators is included, and how confident your staff felt after this course.